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Yeah, the only thing was even with the leash on, he got that look on his face like "I'm about to bite" and they stopped to try the treat. So if anything, now I just take the leash to pull them in, and keep their head away from me, and use my other hand to scoot their butt in.
Swift - I really don't know if they'll say anything to the owner. Had he just flat out attacked me, they probably would, but seeing that we were trying to force him into the kennel, it might be different. Sometimes though, the owners KNOW their dog has a behavior problem like that (like with Stormy and the biting) and we have to prepare ourselves to be sure we understand the dogs problem, or the manager handles it themself.
He was a strong dog. He was very broad - looked mastiff'y rather than lab. Definetly a scary experience, so I can sympathize with those of you who have been attacked, but I couldn't imagine not being able to do anything. If I didn't have a good enough grip on his collar, my hands/arms probably would be torn up.
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